Shipping FAQ

Do you offer free shipping?

Any order over $200 is free. We offer USPS Ground (free over $200) & Priority Mail for shipping options

We are proud to announce, we are now offering UPS shipping. We offer everything from UPS ground to Next Day Air for your convenience.

What methods of shipment do you use?

We use USPS and UPS, which can be selected at checkout.

When will my order ship?

We ship same day as long as payment is received by 4 pm EST

When will tracking update?

UPS: Typically scans every package and updates same day (not in real time)

USPS: Scans are very unreliable with USPS. In best case, they will update in the evening. Often times they skip the entry and local scans so it looks lost, until the scan at the destination hub appears. We often deliver direct to the transport truck, in that case the entry scan wont be logged

What happens if the courier loses my package or it gets stuck?

All packages are guaranteed to be delivered. If the package has had no movement in 2 weeks, we will send a free reshipment. Please make sure to receive the package in a safe place as we will not be able to replace any packages that have a final delivery scan

What is the best shipping method?

We strongly believe UPS 2-day is the best shipping option.

Welcome!

You must be 21+ to purchase Kratom products
You must be 18+ to purchase Botanicals products
You must be 21+ to purchase Vapes products

I am I am not

Remember Me
Disclaimer: Kratom: FDA DISCLAIMER: The statements made regarding these products have not been evaluated by the Food and Drug Administration. The efficacy of these products has not been confirmed by FDA-approved research. These products are not intended to diagnose, treat, cure, or prevent any disease. KRATOM DISCLAIMER: “This product is not available for shipment to the following states: Alabama, Arkansas, Indiana, Wisconsin, Connecticut, Utah, Tennessee, Kansas, North Dakota, Massachusetts; or the following counties: Sarasota County (Florida), San Diego (California), Oceanside (California), Alton (Illinois), Jerseyville (Illinois), Edwardsville County (Illinois), Columbus (Mississippi), Union County (Mississippi), Ascension (Louisiana), Franklin (Louisiana), Rapides (Louisiana)”. Our products are not for use by or sale to persons under the age of 21. WAAVE ALSO RESPECTS COMPLIANCE IN THE FOLLOWING STATES AND COUNTIES: Vermont, Louisiana. Denver CO, Washington D.C., Newport Beach CA, Malheur County, Parker & Monument (CO), Grant Parish (LA), Franklin (NH) and several other counties in Mississippi. We do not ship internationally. ID verification is required for shipments to the following states: Florida, Virginia, West Virginia, Colorado, Oregon, South Dakota, Nebraska, Kentucky, Maryland, Tennessee, Mississippi, Georgia, Rhode Island. Enhanced Kratom cannot be shipped to Tennessee and Georgia. Kratom is NOT used to treat, cure, or mitigate any disease, illness, ailment, and/or condition. Please consult your doctor before consuming any new products. Kratom has not been tested on pregnant women. Please, see the FDA alert 54-15. We make no representations as to intended use or suitability for use. This product contains chemicals known to the state of California to cause cancer, birth defects, or reproductive harm. Specifically nickel, arsenic, and lead. For more information please visit p65warnings.ca.gov. We do not ship to military bases
- Botanicals: We respect federal state and city laws, our shipping restrictions are detailed below on the footer and they are automatically updated by WAAVE compliance FDA Disclaimer: The statements made regarding our products have not been evaluated by the Food and Drug Administration. The efficacy of these products has not been confirmed by FDA-approved research. We assume no responsibility for the improper use of our products. These products are not intended to diagnose, treat, cure or prevent any disease. All information presented here is not meant as a substitute for or alternative to information from health care practitioners. Please consult your health care professional about potential interactions or other possible complications before using any product. The Federal Food, Drug, and Cosmetic Act requires this notice. Merchants may not ship to military bases.

- Vapes: All vaping products sold on this website are intended for adults aged 21 and older. Vapes are banned in the following states: Hawaii, Vermont, Texas Age verification is required at the time of purchase.
 

WAAVE Compliance